Privacy Policy

Last updated: November 3, 2026

This policy explains what information infraredsoundyeg.com ("infraRed Sound", "we", "us") collects when you visit the site, how it is used, and the choices you have. infraRed Sound is a sound system provider based in Edmonton, Alberta, Canada.

Information we collect

We don't ask you to create an account, sign up, or enter personal information on this site, and we don't sell tickets here.

• Server logs. Our hosting provider, Vercel, automatically records basic technical information when you load a page, such as your IP address, browser type, the page requested, the referring page, and the date and time. These logs are used to keep the site running and secure.
• Cookies and similar technologies. If enabled, Google Analytics and the Meta Pixel set cookies and collect information about your visit (see below).

Analytics and advertising

We may use Google Analytics to understand how people find and use the site, for example which pages are viewed, how long visits last, what device and browser are used, your approximate location (city level), and which links are clicked. Google Analytics uses cookies and assigns your browser a random identifier.

We may use the Meta Pixel (Facebook and Instagram) to measure how well posts work and to show event posts to people who have visited this site. The Meta Pixel records actions such as page views and clicks on ticket or booking links, along with your IP address and browser information, and Meta may connect this to your Facebook or Instagram account under its own policies.

Google and Meta process this information on their servers, which may be outside Canada, including in the United States. You can limit or opt out of this tracking:

• Google Analytics: install the Google Analytics opt-out browser add-on, or adjust Google ad settings.
• Meta: adjust your Facebook ad preferences and Off-Meta activity settings.
• Most browsers also let you block or delete cookies, or block third-party tracking.

Cookies and your choices

When you first visit, a banner lets you accept all cookies, decline them, or manage them by category. Analytics (Google Analytics: _ga and _ga_* cookies, kept up to 2 years) is on unless you decline it. Marketing (Meta Pixel: _fbp and _fbc cookies, kept up to 90 days) is also on unless you decline it or turn it off under cookie settings. Your choice is stored in your browser for 12 months, after which we ask again.

You can change your choice at any time using Cookie settings at the bottom of every page. When you turn a category off, we stop loading that service and remove its cookies.

Tickets

We don't sell tickets on this site. "Tickets" links take you to the event organizer's page or to a ticketing service such as Eventbrite, where any information you provide is handled under that service's own privacy policy. Some ticket links include a referral code so we can see how many people came from this website.

Third-party content on this site

• Eventbrite may host event flyers, so your browser loads those images from Eventbrite's servers.
• Instagram, Facebook and other outbound links take you to those platforms, which have their own privacy policies.

These services may receive your IP address and set cookies according to their own policies, which we don't control.

How we use information

We use the information described above to operate and secure the website, understand how people find upcoming dates, measure posts on Google, Facebook and Instagram, and respond to messages you send us. We don't sell your personal information.

Retention

Server logs are kept by our hosting provider for a limited period under its retention settings. Google Analytics data is kept for the retention period set in our Google Analytics account (no longer than 14 months), and Meta keeps Pixel data under its own policies.

Your rights

Under Canadian privacy law you can ask to access, correct or delete personal information we hold about you, or withdraw consent to its use. To make a request, contact us using the details below. For information held by Google, Meta or a ticketing service, contact those services directly.

Age

Most events listed here are 18+. This website is not intended for anyone under 18.

Changes to this policy

We may update this policy if our practices change. The date at the top shows when it was last updated.

Contact

Questions or requests about privacy: message us on Instagram at @infraredsoundyeg.